Xbox Support - Serious Sam: The Second Encounter Email Response

I received this short email yesterday:

Service Request Number: (Edit: Removed)

Frank,

My name is Roderick with the Xbox Customer Care Advocacy Team. First, I sincerely apologize for any inconveniences that your downloadable content (DLC) issue may have caused you. Thank you for trusting our team; I want to reassure you the your downloadable content (DLC) issue is my highest priority as I work to resolve it with the highest quality.

I have confirmed that Serious Sam HD: TSE is not available in your region.  Although there are some add-ons or trials available, the actual full-game is not available in your current region.

We at Microsoft value you as a loyal customer of the Xbox LIVE experience . Should you need additional assistance, please reply to this email or contact us at 1-800-4MY-XBOX and reference the above service request number and I will be more than happy to resolve your issue.

Sincerely,

Roderick D.

Xbox Customer Care Advocacy Specialist

Customer Advocacy & Exceptions Management Team

Maybe Serious Sam HD: TSE has too many big spiders?

I can't say that I wasn't expecting this outcome, I was just hopeful for something more. It still doesn't address the fact that Serious Sam HD: TSE was advertised as for sale in Australia on the DotW. It still doesn't address why we are able to download the demo, or even see the game page for Serious Sam HD: TSE on the Xbox at all as any other game that isn't available here doesn't have a presence on the marketplace. Lastly what I'd like most is an explanation as to why the first and third Serious Sam entries are available for download in our region but not the second. Is it a publisher thing? Is there something in Serious Sam HD: TSE that isn't in the other Serious Sam games that our ratings board wouldn't have approved?

No matter the answers I guess the outcome is still the same; Serious Sam HD: TSE is still not available to download in Australia, but still confusingly has a Marketplace presence that they can offer discounts on but not actually sell it to us.

Fridaily Update

Welcome to another Fridaily Update, this week has been a bit slower than normal due to me still struggling away on Bionic Commando: Rearmed. I did make some more progress, working my way through 4 different stages so far and getting closer to the point where I felt the game got a bit easier last time. Let's hope that's still the case for Super Hard as these levels can be really trying! I managed to get the Helmet upgrade, which gives me an extra hit to work with but the enemies don't take any prisoners and 1 more hit helps but isn't the game changer I'm looking for. I really hope I manage to complete this run sometime this weekend as I can't help but feel that this is starting to drag, taking time away from me playing other games.

Speaking of other games I've managed to convince my good friend Beast to start playing BloodForge so we can both knock out the achievements tied to the challenge arenas of the game. I think BloodForge is an average game, with some great style and violence to it, but their challenge system is actually really neat. I'm sure some other games are doing the same thing, I just can't think of any right now. BloodForge's challenge arenas are basically wave survival with different and more numerous enemies swarming you as the waves progress. In between each wave you have the ability to choose a modifier which will give you more or less points as you progress. Once you die you can send a challenge to a friend who, if they accept, will have to try and beat your score or survive longer than you did with the modifiers you picked. If they win the challenge can then be bounced back to you and you'll have to try to beat the new high score. When somebody fails, it's game over and you can issue a new challenge if you'd like. It's a cool system that doesn't require you to be online at the same time.

BloodForge's style is great!

We've been sending challenges back and forth to work towards our multiplayer achievements and as soon as I have mine I will have BloodForge completed and will start working on another review. Apart from BloodForge the only other game I've made some more progress in is Angry Birds, finally managing to 3 star all the levels Episode 2 had to offer. If I'm honest it wasn't really me who completed Episode 2. I only had one level that I could not 3 star, even though I must have tried over 100 times. I was at my parents place Wednesday night and my brother was there, who is a much better Angry Birds player than me, and he said he'd give it a go. After ten minutes I heard that familiar 'bloop' that we all love so much and as soon as I finish Bionic Commando: Rearmed I will start work on finishing the rest of Angry Birds. I just need to worry about 3 starring all the levels in Episode 3, which luckily is the last episode to have any star related achievements, as the rest are all grinding related and can be done on any level.

I got a reply from Xbox Support about my Serious Sam: TSE inquiry which, as I expected, resulted in nothing. I'll post it soon, with some thoughts, on a different entry as this one is getting long. I reviewed Zeit² yesterday, you can read it here. That's everything that's happened in these last few days, leave a comment and I hope everyone has a good weekend!

Xbox Support - Serious Sam: The Second Encounter

Introduction/Disclaimer: 

I'm just posting the transcript of the two chats I had with Microsoft Support on Monday and Tuesday due to me talking about it in a couple of previous blog entries. I have no problem with the Microsoft Support team and I think they've done their job to their utmost. I'm not complaining about the service I received as I believe everyone was courteous and tried to help and it looks like the situation may be resolved one way or the other.

I have edited small portions of the chat to add in some information or thoughts and to censor some private details. Edited portions of the chat will be (bold within brackets). Other than that everything else is exactly the same. The pictures spread throughout the transcript were the pictures I was asked to upload the second time I talked to Support.

First picture linked to in the Second Support Chat showing Serious Sam HD: TSE in the Deal of the Week 

First Support Chat, Monday

General Info

Chat start time                             May 13, 2013 2:47:48 AM EST

Chat end time                               May 13, 2013 3:59:04 AM EST

Duration (actual chatting time)   01:11:16

Operator                                       Eugene (Edit: and Ron)

Chat Transcript

info: “If your request concerns current problems connecting to Xbox LIVE, please close your chat session for now, as our agents don't have any more information. We are aware of the issue and will provide status updates at http://xbox.com/status. Thank you.”
info: Privacy Statement 
You are now chatting with 'Ron'.
Ron: Hello, thank you for contacting Xbox Customer Support. My name is Ron. How are you today?
Frank: Good, I can't download Serious Sam: TSE
Ron: Good to hear that you are good,I will do my best to keep it that way.
Ron: Thank you for bringing this to our attention.
Ron: To verify, that is the game,right?
Frank: yes, Serious Sam: The Second Encounter
Ron: Thank you.
Ron: When you try to download it, are there any series of numbers as error message?
Frank: it is currently 400 points off as it is part of the Deal of the Week and I don't want to miss out on this opportunity.
Ron: Got your point, I believe it was 800 points before. 
Frank: When I go to the game to try and download it it only offers the ability to download a trial instead of buying it. I downloaded the trial and when I tried to purchase it in game it gives me an error message with numbers, yes.
Ron: Thank you very much for the information.
Ron: Can you send me the code Frank?
Frank: Yes, one second. I'm loading up the game.
Ron: Thank you.
Frank: Status code: 800700E8
Ron: Thank you. 
Ron: Please bear with me while I check your concern real quick.
Frank: OK
Ron: Well Frank,This error status means is it only temporary and may not pertain to your payment or account information and upon double checking your account everything is smiling back at me. 
Ron: Have you try to test your connection?
Frank: My Xbox Live connection?
Ron: Yes.
Ron: In your console.
Frank: I don't think that is the problem, as I have tried to download Serious Sam: TSE before (a couple of months ago) and ran into the same problem. I have downloaded plenty of games since then, and played multiplayer games since then.
Frank: I can run the test if you'd like me to, I am also planning on purchasing Serious Same Double D XXL and have the ability to do so. I purchase a lot (over 100 so far) of XBLA games and never have had this problem.
Ron: Got your point. Give me a second to check everything tied to your account and the game so that we can make a best plan for it.
Frank: OK Thank you
Ron: Thanks for your patience.
Ron: Thank you for bringing this to our attention. As far as I want to help you
Ron: there is a specific team assign for this kind of issue. So the best way I can do for you
Ron: is to transfer you to our specialist team. I'll go ahead and transfer you directly so we can resolve the issue right away.
Ron: Please stay on the line  as I transfer you.
info: Please wait while I transfer the chat to the best suited  agent.
info: Privacy Statement 
You are now chatting with 'Eugene'.
Eugene: Hello Ron, please give me a minute to check the previous conversation.
Frank: Hi, it's Frank. OK, take your time.
Eugene: Sorry, I got confused with the name
Frank: No problem
Eugene: Alright, so Frank, you were getting an error code of 800700E8, correct?
Frank: yes
Eugene: May I know what troubleshooting steps have you done so far for this.
Frank: I've attempted to download Serious Sam: TSE on my Xbox a couple of times over the space of 3 or more months. Every time only the ability to download the trial was presented to me. I tried on Xbox.com and the same is true there. I have downloaded the trial twice, once in the past and once a few days ago and both times the ability to purchase it from within to trial was met with an error.
Eugene: I see, let me try to double check tha for you 
Frank: OK
Eugene: Can you please try to do these steps Frank.
Eugene: Please sign out any logged in gamertag, go to Settings, Storage, Hard Drive, Gamer Profiles, select your gamertag then select Delete then "Delete Profile Only".  
Eugene: After that, go back to Social, Sign In or Out, scroll right to get to Download Profile. Type in the email address and password for your gamertag.  
Eugene: And please let me know once you're done
Frank: Only on my Xbox or on other devices too?
Eugene: Just to your console
Frank: OK it's downloading now
Eugene: Alright, so you mean its working fine now?
Frank: No, sorry, my profile is downloading now
Eugene: I see, alright, let's just wait for that 
Frank: OK it's downloaded and I'm signing back in now
Frank: Should I try to download Serious Sam: TSE now?
Eugene: Please try to clear cache first for 3 times 
Eugene: 1. Press the Guide button on your controller, go to Settings, and select System Settings.  2. Select Storage or Memory.  3. Highlight any storage device, and then press Y on your controller. (It doesn't matter which storage device you select; the cache will be cleared for all storage devices.)  4. Select Clear System Cache. 
Eugene: Then please let me know once you're done.
Frank: OK, done
Eugene: Alright, so now, please try to redownload the game.
Frank: Should I delete the trial for Serious Same: TSE first?
Frank: *Serious Sam
Eugene: Yes please
Eugene: 0800 587 1102  and the operation hours 09:00-21:00 Monday to Friday / 10:00-18:00 Saturday & Sunday 
Eugene: No worries, that's a toll free number.
Frank: I still only have the option to download the Trial
Eugene: Sorry, please ignore the messages
Frank: No problem
Eugene: Please try these steps instead
Eugene: Delete any active downloads on the Active Downloads screen. 
Eugene: Delete any partial or corrupted downloads. To do this, follow these steps:
Eugene: In the Xbox Guide, select System Settings. 
Eugene: Select Storage. 
Eugene: Select the storage device to which you are downloading content. 
Eugene: Delete the partial or corrupted content. 
Eugene: You can identify any partial or corrupted content by looking for content that has a yellow triangle with an exclamation point. 
Eugene: Move to your Download History under Account Management.
Eugene: Try again to download the content. Delete and refresh your Digital Rights Management database, and clear your console cache. 
Frank: OK I'm looking through now, it's taking a while because I have a lot of content
Eugene: Alright, let's wait for it then
Frank: OK as far as I can see there is no games corrupted, I haven't checked inside all 350 of them for DLC or saves though. 2 of my Avatar Items were corrupted and I deleted them.
Frank: What will deleting my Digital Rights Management database do? I don't have everything I've bought on my Xbox anymore and wouldn't like to lose access to it. (Edit: Never got a reply to this, I hope I still do!)
Eugene: Great! so now, please try to follow these steps.
Eugene: Delete the Digital Rights Management database:
Eugene: From the Xbox 360 dashboard, go to the Settings hub, and select System.
Eugene: Select Storage, and then press the A button. 
Eugene: Select a storage device. 
Eugene: Select System Items, and then press the A button. 
Eugene: Select Rights Database, and then press the A button. 
Eugene: Select Delete, and then press the A button. 
Eugene: Select Yes to confirm. 
Eugene: Clear the Xbox 360 console cache.
Frank: OK I deleted the Rights Database and cleared the cache again.
Eugene: Thank you Frank
Eugene: Now, can you please try to see if you're able to download the game now.
Frank: I still only have the option of getting the trial
Eugene: Let me double check this for you Frank
Eugene: Frank, an additional issue may be your local network, they may have experienced an issue in transferring data. Are you using a router?"
Frank: I'm using a modem/router yes, but I've downloaded hundreds of other XBLA games with this exact setup. One just yesterday, Doritos Crash Course 2
Eugene: We should try directly connecting to your modem to see if your router is causing an issue.  Connect your Xbox 360 directly to your Internet modem and then retry the download.
Frank: The router is a modem/router combination
Eugene: I see, so you are using a gateway.
Frank: I'm sorry but I have a prior engagement that I have to go to. Is there a way to save this conversation for later. I need to leave but don't want to go through this all again for nothing if I recontact Xbox support tomorrow.
Eugene: No worries, I'll make sure to notate everything that we did so you wont be doing all the same troubleshooting steps again.
Frank: OK thank you Eugene. I have to go. See you.
info: Your chat transcript will be sent to (Edit: Removed)@hotmail.com at the end of your chat.
Eugene: You're welcome (Edit: I was running late and just left here after saving the chat transcript)
Eugene: Again,I do apologize for the inconvenience that has caused you.
Eugene: No worries, I have notated everything in the account now.
Eugene: You take care and have a great day!

Second picture linked to in the Second Support Chat showing Serious Sam HD: TSE in the search results 

Second Support Chat, Teusday

General Info

Chat start time                             May 14, 2013 12:11:41 AM EST

Chat end time                               May 14, 2013 1:15:36 AM EST

Duration (actual chatting time)   01:03:55

Operator                                       John Louise

Chat Transcript

info: “Please wait for an agent to respond.  You are currently '1' in the queue.” 
info: Privacy Statement 
You are now chatting with 'John Louise'.
John Louise: Thank you for contacting Xbox Customer Support. My name is John Louise. How can I assist you today?
Frank: Hello John, I can't download Serious Sam: The Second Episode from XBLA
John Louise: I see. Did you receive any error message, Frank?
Frank: I contacted someone about this problem yesterday and we were trying to find a solution for over an hour but I had to go out, he said he would make some notes or something so I wouldn't have to repeat the whole hour again if I recontacted you guys.
Frank: Yes I recieve an error message
John Louise: Oh I see. May I have the exact error message, Frank?
Frank: However the ability to download the Full Game isn't even visible to me, I had to download the trial and attempt to purchase the game through the demo to even get the option and that's when I get the error message
Frank: Status code: 800700E8
John Louise: Thank you very much for that information, Frank. Please give me a moment while I'm checking on this one. Thanks!
Frank: OK
John Louise: When did you try to download the demo, Frank?
Frank: A few days ago, I've deleted it now as it was requested during some of the troubleshooting steps I was following from Eugene yesterday
John Louise: Oh I see. So you already downloaded the full game?
John Louise: I mean before?
Frank: No, the ability to download the full game doesn't even appear to me
Frank: I downloaded the trial version before
John Louise: I see. May I have the link where you're trying to download the game, Frank?
Frank: I'm trying on my Xbox
John Louise: How about using the PC?
Frank: I've tried before and I actually get an option to download the full version there but I get an error
John Louise: I see. Can we try to download it again using the PC, Frank?
Frank: OK I'm looking at it now and I only get the option of downloading the trial again
John Louise: Have you already tried to download the full game before?
Frank: There's a button to the left that says "Try Demo FREE" but where there should be a button above saying Buy Game it's blank
Frank: I've tried before yes, once a couple of months ago and once a few days ago
Frank: I've downloaded the Trial multiple times, but it never lets me buy the full version
John Louise: Is it an arcade game, Frank?
Frank: yes, Serious Sam HD: TSE
John Louise: How many points did you use to purchase this one? (Edit: I got slightly annoyed here)
Frank: I haven't purchased it, I only downloaded the free demo, when I try to purchase it I get error messages
John Louise: I see one moment let me check this one for you.
Frank: The ability to purchase it isn't even available to me unless I download the free demo first and then try to purchase it from within that. Other games let me purchase them directly from the marketplace
John Louise: I perfectly understand that, Frank. Please give me a moment while I'm checking on this one. Thanks! (Edit: I was questioning his understanding by now)
Frank: OK
John Louise: Try this one, Frank.
Frank: Now it says "This offer is not valid in your region."
John Louise: Oh I see. That's the reason you can't download it, Frank. The game is only available in US region.
Frank: Why would they show it on the Dashboard in the Deal of the Week here in Australia?
John Louise: Did you try to migrate your account on a different region before, Frank?
Frank: I have Serious Sam: TFE, Serious Sam 3 and Serious Sam Double D XXL, all the other games
Frank: No I've never migrated the account
Frank: I've always had this one account, which is linked to the email that I've had for 15 years
John Louise: May I ask if where did you purchase your console?
Frank: Umm, JB HiFi I think, here in Australia
John Louise: Alright, one moment. Let me check it.
John Louise: Thank you for patiently waiting, Frank.
John Louise: You said a while ago that you can see it on the dashboard of your console, is that correct?
Frank: yes, it's advertised in the serious sam deal of the week
John Louise: I see. Can you send a photo of it so we can escalate this issue to our Advocacy Specialist Team?
Frank: also if I serch for Serious Sam it comes up
Frank: how would I do that?
John Louise: When you're searching it on your console?
John Louise: You can take a picture of that with your phone and upload it on this link.
Frank: yes, if I go to games, search for games
John Louise: Click here.
Frank: OK, I will do it now, do you want a picture of the Deal of the Week advertisement and the search results
John Louise: Yes, that would be a great help. Thank you very much, Frank.
Frank: OK I have taken the pictures, I'm just about to upload them
John Louise: No problem, take your time, Frank. Thanks!
Frank: OK, here is the picture of the Deal of the Week. Serious Sam TSE is in the bottom right http://tinypic.com/r/2ltiz9y/5 (Edit: this is the picture at the top of this blog entry)
John Louise: Thanks! Let me check that one.
Frank: This is the picture of the search results when searching for "serious sam". Serious Sam TSE is the second result found http://tinypic.com/r/295pg80/5 (Edit: this is the picture in between the two chat logs)
John Louise: Thank you very much for that information, Frank. Alright. Here's what we can do. I can escalate this issue to our Advocacy Specialist Team so they can investigate on the issue you're experiencing and fix this one. Would that be fine?
Frank: and this is the picture of what the actual game page looks like when I access it through searching or the DotW. It only allows me to download the Free Trial and not the full game. http://tinypic.com/r/25a42ok/5 (Edit: this is the picture below)
Frank: That would be fine but I really would like to buy Serious Sam TSE, and the Deal of the Week will change some time tomorrow. I don't want to miss out on the offered discount if possible.
John Louise: Don't worry I'll add it up on my documentation and our Advocacy team will work on it, Frank. By the way, this process usually take within 3 days. but they may contact you within 24-48 hours depends on how may issues they are handling. Would that be still fine?
Frank: yes that's fine
info: Your chat transcript will be sent to (Edit: Removed)@hotmail.com at the end of your chat.
John Louise: Thanks! May I have the email and number where our Advocacy Specialist Team may contact you incase they will need more information from you?
Frank: my email is: (Edit: Removed)@hotmail.com and no: (Edit: Removed)
John Louise: Thank you for patiently waiting, Frank. Here's your service request number (Edit: Removed). Please write this number down for your records. Our Advocacy Specialist team will reach out to you within 3 days. They will contact you via e-mail at (Edit: Removed)@hotmail.com so please also check your spam and junk folders. If more information is required to address your issue they will call you at (Edit: Removed).
Frank: OK thankyou]\
John Louise: Rest assured that they will investigate on this issue.
John Louise: You're very much welcome, Frank. So is there anything else I may help you with?
Frank: No that's all.
John Louise: Alright, thank you for your time. I really appreciate it. You have a Great day! Goodbye!
John Louise: Thank you for contacting Xbox Customer Support. To properly end this chat session please make sure to click the X button enclosed in a circle on the upper right corner of the chat window above the avatar. Have a great day!
Frank: Goodbye

Last picture linked to in the Second Support Chat showing Serious Sam HD: TSE as it appears for Australians

I'm hopeful that now the situation has apparently been passed up the chain something will happen one way or another. Maybe Serious Sam HD: TSE will finally be available to us in Australia, I can only hope. I'm still awaiting a reply and will update you if/when I get one. Leave a comment below!

Wednesdaily Update

My face probably looked something like
the crazy face in the top left as I lost all self
control and start yelling like a two year old
because this game is damn hard!

Welcome back to another Wednesday. This week hasn't been very productive on pretty much every front I've got going right now but it's not for lack of trying! We'll start with Bionic Commando: Rearmed, which I'm starting to believe will become a mainstay of this blog for a long, long time. I made some progress Monday night in the challenge rooms, collecting a couple more completions and now I'm left with a handful that I just can not finish. I've spent hours trying different rooms and frustration was starting to reach boiling point. I decided to take a break from that to return to my Super Hard campaign run through.

After bashing my head against Super Hard for a day I finally managed to beat one level... one! Slow progress is still progress and I'm still determined to complete this run through as I know if I just beat a few more levels the extra items will start making life easier. I'm hoping the experience will be somewhat like my hard difficulty run through with the first 3 or 4 levels being hard as nails, like struggling to reach the top of a hill, but then the last two thirds of the game ended up being all downhill.

Apart from Bionic Commando: Rearmed, there hasn't been much else happening. I ended up contacting Microsoft Support about the Serious Sam: TSE issue I have been having. After some internet sleuthing I actually found out that it wasn't just me and the issue is Australia wide. There has been some apparent movement on this issue and I think one of two things will happen;

1. We finally get access to Serious Sam: TSE here in Australia or, 
2. The completely removal of all mention of Serious Sam: TSE from the marketplace in Australia.

Serious Sam Double D XXL is different
in that it is a 2D Side-Scrolling Shooter.

To be honest I'm expecting the second outcome, but fingers crossed for the first. I mentioned before that I may post the chat log and I remembered to save it for you guys so I will be posting that later today if you guys want to read through the over 2 hours I had to spend chatting politely to the support crew. I really do think they try their best, but sometimes they don't seem all that knowledgeable. In the end I'm happy with the time spent and my experience because, if nothing else, I'll hopefully get some amount of closure on this Serious Sam problem. Oh I also ended up buying Serious Sam Double D XXL, which was part of the Serious Sam themed Deal of the Week last week. This now leaves Serious Sam: TSE as the only Serious Sam available on the Xbox that I don't own.

Apart from that the only other little bits of news come from the Windows Phone. Monster Burner, a game I only mentioned in passing in a previous Update, has now been repriced from free to being a dollar to download. If you missed out then I'm sorry, but you'll now have to pay money to experience Monster Burner. I haven't played it yet so I can't say if it's a big loss. The other Windows Phone news is that during my escapades with Xbox Support they wanted me to take some pictures of the dashboard, which I did with my phone and this required me to connect it to my PC to copy the pictures and upload them.

Upon connecting my phone I discovered there was an update for it, which I promptly denied as I'm not taking any chances with Angry Birds messing up. Especially now I've spent a bit of time trying to complete it. This means I'm going to have to start work on Angry Birds again to complete it before I'm able to download this update. I've mentioned before that Angry Birds has been removed from the marketplace and replaced with a version that no longer supports achievements, it's because of this that I'm not risking the update as it could put an end to the ability for me to complete the game.

In site news I've added a navigation bar at the top which lets you sort the blog roll from everything to just reviews. If there are any other separations you would like easy access too just say so in the comments! That's everything so far this week, leave a comment about whatever and I'll be back Friday to ramble on some more.

Mondaily Update

Welcome back to the start of another week. This weekend saw me throw a whole heap of hours at Bionic Commando: Rearmed. I've made a bunch of progress, finishing the game twice now and collecting 10 out of the 12 available achievements. The two that elude me so far are A Real Challenge and Elite Commando.

A Real Challenge tasks you with completing the challenge rooms with a score of at least 1 star. It seems you are guaranteed a star just by finishing the room, which is fine by me because the handful of rooms I have left are devilishly hard. This achievement will be an exercise in patience, something that I have only at the best of times. Elite Commando wants you to finish the game on Super Hard difficulty, which is exactly as it sounds; super hard. I have already ran through Bionic Commando on Normal and Hard difficulties and I haven't even managed to beat one level on Super Hard. I'm not ready to give up on it yet though, as I found out on Hard mode, once you beat the first couple of levels and get some better equipment the game becomes easier.

X-Men offers a quick completion, with all achievements being obtainable in under 2 hours.

Besides struggling away on Bionic Commando: Rearmed I met up with Beast and we both worked together to complete X-Men the XBLA game. X-Men is a port of the old arcade game famous for the phrase; "Welcome to die". It is a side-scrolling Beat 'em Up featuring six of the X-Men facing off against Magneto and numerous other Marvel villains. X-Men is easily completed within a couple of hours but requires one friend to get a couple of the multiplayer achievements. There's still a couple of reviews on the back burner waiting to be published but look out for one on X-Men in the future.

The only other Xbox related topic of note is the over an hour I spent talking to Xbox support today concerning my inability to buy Serious Sam: TSE. The problem is still not resolved as I had to leave but I will be taking up the issue with them again tomorrow. I might post the chat log for those with a slight voyeur kink. That'll be it for today, again this is a pretty late post, but I managed to get it up before midnight so hey... still Monday. I'll see everyone again Wednesday for another update, and check back tomorrow for another review.